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Monthly Archives: November 2016
Who cares about customer loyalty?
Repeat customers, raving fans, angry backlashers, commodity shoppers. Oh boy, what a range of loyalty these represent. And in your years, you may have experienced all of these. Here’s another way to look at the ladder to an ideal customer … Continue reading
Posted in Growth!
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How to be a dictator enforcing sales offer deadlines
Everyone who manages a company or its sales force wants to write as many new deals as possible, and is usually warry about doing anything that might threaten the positive outcome of a pending sale. So, it is common practice … Continue reading
Posted in Positioning
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Rinse and repeat: revitalizing your business
Here’s a statement that you never thought would apply to your business planning. Sometimes we get stuck in the muck with our marketing, product, management focus, and in keeping up with trends. It is natural for executives and entrepreneurs with … Continue reading
After 20 years: Updating the Berkus Method of valuation
Well, it had to happen. Originally created in the mid 1990’s to help with the imprecise problem of how to value early stage companies, especially those in technology, I developed what soon became known as “The Berkus Method” when published … Continue reading
Posted in Ignition! Starting up, Raising money
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How do you focus your team for action?
How do you get your team to focus and move forward effectively? A fellow CEO recently told me of her method of assuring positive movement within her team. She holds a weekly meeting of her direct reports, and asks them … Continue reading
Posted in Growth!, Surrounding yourself with talent
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