Category Archives: Protecting the business

What can we learn from the non-profit world?

In the non–profit world, the term, “time, talent and treasure” has been used so often it is almost at the edge of being trite.  It’s used in that arena to describe a volunteer’s sacrifice in support of the non–profit enterprise. … Continue reading

Posted in Depending upon others, Protecting the business | 1 Comment

Recurring revenues: Oil or glue?

Some types of businesses generate more and more recurring revenues over time, often growing to a size where recurring revenues pay all of the overhead of the company – an enviable position. The surprising recurring revenue trap There is a … Continue reading

Posted in Growth!, Hedging against downturns, Protecting the business | Leave a comment

A Lesson: It’s what you ask, not what you know.

A true story with a moral for all of us A friend recently told me a story that had nothing to do with business, but unintentionally had a great lesson for all of us.  He had asked his arborist if … Continue reading

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What do you wish you’d known yesterday?

Here’s the question: Wouldn’t it be great if there were no more digital or printed reports to tell us what happened in the past?  I know. We need financial data for comparison, and to a degree – for planning.  But … Continue reading

Posted in Protecting the business, The fight for quality | Leave a comment

Hire on ability. Fire on fit.

This is not necessarily the way we intend to behave as managers, but our headline reflects the reality of most experiences when viewed in retrospect. Don’t we most often hire based on experience? We carefully vet the potential hire for … Continue reading

Posted in Depending upon others, Protecting the business, Surrounding yourself with talent | 4 Comments

Careful with terminations. Don’t disparage.

It happens all the time when you’re a CEO or manager.  Somebody important leaves or is let go, and you worry over the impact upon remaining employees and customers.  You worry that the person leaving will begin to unload all … Continue reading

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Is “management by walking around” an outmoded fad?

Let’s set the scene. One of the CEOs I used to coach started his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center.  He tried … Continue reading

Posted in Depending upon others, Protecting the business, Surrounding yourself with talent | 3 Comments

Stop managers from gaming the system!

Does this really happen? Business unit managers are under lots of pressure to perform, and occasionally are tempted to step over the line finding ways to look better than reality reflects.  Of course, this has never happened to you, and … Continue reading

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Why should you explain WHY?

Remember the five “W’s?” In my early journalism classes, I was taught the five “W’s” of good news stories, and that most should be in the first paragraph at that.  Who, what, when, where and why are the five, with … Continue reading

Posted in Depending upon others, Protecting the business, Surrounding yourself with talent | 2 Comments

Employee vs. contractor: Here we go again.

Why revisit this issue now? Several years ago, I wrote an extensive article on the ten most important tests of a company in classifying a person as an independent contractor.  See https://berkonomics.com/?p=662 for that important insight.  But things have gotten … Continue reading

Posted in Depending upon others, General, Protecting the business | 4 Comments