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- Can you get to the right person when you need to?
- What can we learn from the non-profit world?
- Recurring revenues: Oil or glue?
- Looking to be acquired? Think the 10/40 or 20/20 rules.
- Clues: How to think like a growth CEO
- Customer loyalty comes in four special forms.
- Rinse and repeat: revitalizing your business
- Meetings insight: Just three actionable items!
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Category Archives: Depending upon others
Can you get to the right person when you need to?
Can your contact solve real-world issues? I recently experienced an amazing effort of outreach by a vice president of a large national customer asking for a meeting with the product development team of a critical supplier, one of “my” companies. … Continue reading
What can we learn from the non-profit world?
In the non–profit world, the term, “time, talent and treasure” has been used so often it is almost at the edge of being trite. It’s used in that arena to describe a volunteer’s sacrifice in support of the non–profit enterprise. … Continue reading
Rinse and repeat: revitalizing your business
Here’s a statement that you never thought would apply to your business planning. Sometimes we get stuck in the muck with our marketing, product, management focus, and in keeping up with trends. It is natural for executives and entrepreneurs with … Continue reading
Meetings insight: Just three actionable items!
How do you get your team to focus and move forward effectively? A fellow CEO recently told me of her method of assuring positive movement within her team. She holds a weekly meeting of her direct reports and asks them … Continue reading
How to avoid “death by meeting.”
Zoom, Teams, phone, or in person? Imagine yourself with a calendar requiring you to be in six meetings in a day. Day after day. It doesn’t matter whether you’re required to be there in person or virtually, you get worn … Continue reading
Is your WORK interfering with your JOB?
So, what’s the difference? First, thanks to longtime reader and friend, Harley Kaufman, for the thought and title for this insight. He stated, “Too often it seemed our internal staff was more focused on getting the ‘work’ (daily tasks) done … Continue reading
Are we managing like JERKS?
Are we who issue orders to associates or employees ever acting as jerks? We’d never like to think so, or we wouldn’t do it in the first place. Here’s a clue… If someone is saying “This is confusing to me” … Continue reading
Hire on ability. Fire on fit.
This is not necessarily the way we intend to behave as managers, but our headline reflects the reality of most experiences when viewed in retrospect. Don’t we most often hire based on experience? We carefully vet the potential hire for … Continue reading
Would you celebrate your mistakes?
Leading by example How do you teach your work force that mistakes are OK as long as they learn and don’t repeat them? By being a visible example. A friend and fellow CEO states that he publishes each of his … Continue reading
Learn processes from your employees at work
Empathy comes from experience. Over fifty years ago, I was CEO of a record manufacturing company in Hollywood. We were the only such facility on the West coast to provide and control the entire process from studio, through finished vinyl … Continue reading