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Author Archives: Dave Berkus
Fire fast, not last.
Here is one that takes a real leap for a younger manger or CEO to believe. After hiring someone with all of the attendant enthusiasm followed by the training and learning curve, if an employee shows signs of weakness in … Continue reading
Hire each employee as if your survival depends upon it.
Second to visionary leadership, this is your most important job. Many of us go through the motions of hiring to fill a position, trying to use our intuition and skills to find the best candidate for the job. Sometimes … Continue reading
Know and avoid “time bankruptcy.”
Time bankruptcy results from the deliberate over-commitment of core resources. I created the term “time bankruptcy” almost thirty years ago when the computer software business was young, and I was a software developer building a young company based upon … Continue reading
Posted in Growth!, Positioning, The fight for quality
2 Comments
No second chance to create first quality.
Let me illustrate this insight with a personal story. As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of … Continue reading
Posted in The fight for quality
1 Comment
Haste makes waste; but to lag is to sag.
Here we examine the relationship between time, quality and competitiveness. If you are getting the impression from these many insights that complex relationships cause simple problems, you are right. We have heard the “haste makes waste” ditty since … Continue reading
Posted in Growth!, The fight for quality
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Wasted time is money lost. (And another story of lost opportunity.)
There is a relationship between time and money that is more complex than most managers think. Fixed overhead for salaries, rent, equipment leases and more make up the majority of the “burn rate” (monthly expenses) for most companies. Since this … Continue reading
Greatly excceed your customer expectations.
First customers are critical. Greatly exceed expectations at all costs. There is so much history behind this insight, and so many stories that illustrate this point. Your first customers for any product or service form your reference base, the important … Continue reading
Posted in Growth!, The fight for quality
1 Comment
Ten essential items for mobile digital natives
An amazing transformation is taking place in the work place. As the new generation of digital natives enters the work force, management is being pressed to open their networks and their thinking to allow social networking inside the firewall, workers … Continue reading
Find your “teacher-customer.”
Your customers know what they want more than you do. Find one to teach you. This insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. I internalized this phrase, … Continue reading
BERKONOMICS book and workbook now available.
I am happy to announce the availability of BERKONOMICS in book channels worldwide, including the eBook edition from Amazon. Purchase either for yourself or for an entrepreneur, board member or executive of a growing business. This book and workbook contain all … Continue reading
