Monthly Archives: August 2016

Celebrate your mistakes!

Posted on August 25, 2016 by Dave Berkus

How do you teach your work force that mistakes are OK as long as they learn and don’t repeat them?  By being a visible example.  A friend and fellow CEO states that he publishes each of his mistakes in his … Continue reading →

Posted in Depending upon others, Protecting the business, Surrounding yourself with talent, The fight for quality | 5 Comments

Why bother to sit in with customer service?

Posted on August 18, 2016 by Dave Berkus

Over fifty years ago, I was CEO of a record manufacturing company in Hollywood.  We were the only such facility on the West coast to provide and control the entire process from studio, through finished vinyl record pressings in the … Continue reading →

Posted in Finding your ideal niche, The fight for quality | 3 Comments

Careful with terminations. Don’t disparage.

Posted on August 11, 2016 by Dave Berkus

It happens all the time when you’re a CEO.  Somebody important leaves or is let go, and you worry over the impact upon remaining employees and customers.  You worry that the person leaving will begin to unload all the pent–up … Continue reading →

Posted in Protecting the business, Surrounding yourself with talent | 3 Comments

Is ‘servant leadership’ too soft for today’s workforce?

Posted on August 4, 2016 by Dave Berkus

It’s a term rooted in ancient philosophy.  Robert Greenleaf may have been the first to resurrect the concept in his book published in 1970.  Not quite as bold as inverting the management triangle, the concept of servant leadership requires that … Continue reading →

Posted in Depending upon others, General, Surrounding yourself with talent | 5 Comments