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Monthly Archives: July 2016
Is management by walking around an outmoded fad?
One of the CEOs I coach starts his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center. He tries to feel the pulse of the … Continue reading
Stop managers from gaming the system
Business unit managers are under lots of pressure to perform, and occasionally are tempted to step over the line finding ways to look better than reality reflects. Of course, this has never happened to you, and you have never done … Continue reading
Hire for talent. Rent for experience.
Want the best way to create your core competency quickly and inexpensively? Think like a startup, with little resources, a limited window of time, and few dollars to spend on expensive experts. This insight comes from a fellow CEO who … Continue reading
A riddle: Why explain why?
In my early journalism classes, I was taught the five “W’s” of good news stories, and that most should be in the first paragraph at that. Who, what, when, where and why are the five, with sometimes a “how” thrown … Continue reading