Comments on: No second chance to create first quality. https://berkonomics.com/?p=386&utm_source=rss&utm_medium=rss&utm_campaign=no-second-chance-to-create-first-quality Dave Berkus' business insights Wed, 12 May 2010 22:51:00 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: David Oxstein https://berkonomics.com/?p=386&cpage=1#comment-189 Wed, 12 May 2010 22:51:00 +0000 https://berkonomics.com/?p=386#comment-189 …And with the new framework emerging for customer interaction (aka the beast known as Social Media) any quality issue is even more serious. Negative customer feedback will never disappear from Google searches.

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