Category Archives: Depending upon others

A simple test: “Are we managing like jerks?”

Are we who issue orders to associates or employees ever acting as jerks?  We’d never like to think so, or we wouldn’t do it in the first place. If someone is saying “This is confusing to me” when you’ve given … Continue reading

Posted in Depending upon others, Surrounding yourself with talent | 1 Comment

Hire on ability. Fire on fit.

This is not necessarily the way we intend to behave as managers, but our headline reflects the reality of most experiences when viewed in retrospect. We carefully vet the potential hire for experience required.  Ninety days or longer later, if … Continue reading

Posted in Depending upon others, Surrounding yourself with talent | 2 Comments

Celebrate your mistakes!

How do you teach your work force that mistakes are OK as long as they learn and don’t repeat them?  By being a visible example.  A friend and fellow CEO states that he publishes each of his mistakes in his … Continue reading

Posted in Depending upon others, Protecting the business, Surrounding yourself with talent, The fight for quality | 5 Comments

Is ‘servant leadership’ too soft for today’s workforce?

It’s a term rooted in ancient philosophy.  Robert Greenleaf may have been the first to resurrect the concept in his book published in 1970.  Not quite as bold as inverting the management triangle, the concept of servant leadership requires that … Continue reading

Posted in Depending upon others, General, Surrounding yourself with talent | 5 Comments

Is management by walking around an outmoded fad?

One of the CEOs I coach starts his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center.  He tries to feel the pulse of the … Continue reading

Posted in Depending upon others, Surrounding yourself with talent | 4 Comments

Stop managers from gaming the system

Business unit managers are under lots of pressure to perform, and occasionally are tempted to step over the line finding ways to look better than reality reflects.  Of course, this has never happened to you, and you have never done … Continue reading

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Hire for talent. Rent for experience.

Want the best way to create your core competency quickly and inexpensively?   Think like a startup, with little resources, a limited window of time, and few dollars to spend on expensive experts. This insight comes from a fellow CEO who … Continue reading

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A riddle: Why explain why?

In my early journalism classes, I was taught the five “W’s” of good news stories, and that most should be in the first paragraph at that.  Who, what, when, where and why are the five, with sometimes a “how” thrown … Continue reading

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Are you the leader if no one follows?

Here is a variation of the “tree falls in the forest” question.  In past insights, we’ve looked at leadership skills, ways to enhance effectiveness, and how to develop creative ideas that motivate and propel your organization to greatness.  Here is … Continue reading

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The lion and the ant: A managerial lesson

This story has been making the rounds lately, and I confess that our research cannot find the source.  So, with thanks to whomever created this great little parable, here it is: “Every day, a small Ant arrived at work early … Continue reading

Posted in Depending upon others | 10 Comments